11/25/2023 0 Comments Bitdefender technical support![]() Inclusion of data protection and application blacklisting features in the package. Improved deployment process for Windows machines, reducing package download time. ![]() Integration of an encryption model within the solution. Simplified installation process, especially for new updates and agent installation. Enhancement of firewall security and URL filtering features. Comprehensive security package with multiple layers of security, antivirus, encryption, and interaction with a security operations center. ![]() Increased capability to scan cloud services and easier antivirus functionality, including email scanning. Resolving deployment issues and ensuring faster and more responsive technical support. Improved interface with better task understandability and error identification. Direct integration with anti-directory for easier installation and management of agents. ![]() Better presentation and display of problems in Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR). Development of a more advanced and user-friendly dashboard. Addition of more firewall policies and features to the product. Enhancement of patch management and business model encryption capabilities. User tracking feature to provide comprehensive reporting on blocked and visited sites. Improved ransomware remediation and faster response time compared to BullWall. Provision of technical support in Hebrew for better communication. Enhanced auto-detection of viruses and threats to stay ahead of competitors. Improvements that can be made to Bitdefender GravityZone EDR include: The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own. And if you look at Gartner's right-hand side of the Quadrant, Bitdefender is currently rated as their best endpoint security product, according to Gartner. Bitdefender is producing extremely high-quality threat intelligence. All of those firms are dreadfully short, whereas Bitdefender if you look at the marketing and blogs and technical stuff that Bitdefender releases on a daily basis, is far superior. There are more levels to it, but those three are critical since most antivirus programs, even those from businesses like Sophos and McAfee, and less so from Symantec, appear to have changed who they want to market to at the present. It has six layers of security, including Bitdefender's antivirus and encryption, as well as interaction with a security operations center. Small businesses can get a complete security package from me. There are numerous techniques to consider. They get past people's perimeter defenses, and the staff is deceived into clicking on them, putting them in danger. That is a very dangerous position to be in, because, as we all know, phishing attacks are becoming increasingly sophisticated. Then they'll probably be told to turn on their Microsoft Defender firewall and not do much else. They'd presumably get McAfee or Norton or something similar as an antivirus program. If you think about small to medium-sized enterprises, my concern is that if they ask for guidance, they'll be told to turn on antivirus. If we're simply looking at endpoint monitoring, I think the problem is that your basic antivirus, your standard anti-virus, is woefully inadequate.
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